Have you ever left an auto repair shop and wondered what on earth they were talking about? Did it sound like the service writer was talking in terms you didn’t understand? Have you driven away wondering if you were taken advantage of? At Hilltop Tire Service, we promise you won’t experience that. In fact, we are so committed to exceptional customer service and giving you an honest opinion that we have invested in state-of-the-art digital technology to keep you better informed. We are pleased to say that we are now performing digital inspections on all vehicles that stop by our Service Centers. You now have the capability to see your vehicle through the eyes of our expert technicians right from the palm of your hand.
How it works
Our trained technicians carry tablets with them to perform a complete inspection of your vehicle. They will thoroughly inspect your vehicle, taking photos and videos and making notes on the tablet of any needed repairs or areas of concern. You will then receive an interactive report sent straight to your smartphone, tablet or computer.
What to expect
As you scroll through our comprehensive inspection report you will notice it is broken up into 3 categories: Good Items, Requires Future Attention and Requires Urgent Attention. With a few clicks, you can view photos, videos and detailed descriptions of what we found and what needs repaired. You then have the ability to text, call or email us if you have any questions or to simply schedule the work.
Benefits
Seeing is Believing. You see what we see when inspecting your car so you can better understand what is being discussed.
In the Know. You will be able to make informed decisions on the repairs and services needed.
Share it. The report can be easily shared with your spouse, insurance company or anyone else that needs to see it.
Proof is in the Pudding. You receive documented proof of the condition of your vehicle.
Timesaver. You save time because you can view and approve repairs via text or email.
Go Green. It’s a user-friendly and eco-friendly way to give you control of your vehicle’s repairs.
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